Privacy Policy - Mytheatreandfilm

1. Introduction

At mytheatreandfilm.com, we are committed to safeguarding the personal data and privacy of our users in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how we collect, use, share, and protect your information when you visit or interact with our website. We are dedicated to maintaining a privacy-first experience and ensuring transparency in our data practices.

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to all users of the website located at mytheatreandfilm.com, and relates to all personal information collected and processed through this domain. For the purposes of applicable data protection legislation, the data controller responsible for your personal information is My Theatre and Film, which can be contacted via email at [email protected].

3. Categories of Data Processed

We process the following categories of personal data depending on your interaction with our website:

a) Usage Data: includes information about how you use our website, such as browser type, language preferences, IP address, device type, time zone settings, pages visited, session duration, referral source, and navigation paths.

b) Account Data: includes your full name, billing/shipping address, email address, and phone number when creating or managing an account on mytheatreandfilm.com.

c) Profile Data: includes preferences, purchase history, interests, wish lists, and user behavior while browsing or interacting with the platform.

d) Communication Data: includes records of correspondence via contact forms, support requests, email exchanges, and any other interactions initiated through the website.

e) Technical Data: includes information collected through cookies and similar technologies about device characteristics, operating systems, hardware models, and browser configuration.

f) Transaction Data: includes payment details (note: we do not store card information directly), order history, shipping details, and billing records required for fulfilling purchases made on the website.

g) Preference Data: includes your consent status regarding email communication, subscription to newsletters, product and content preferences, and ad personalization settings.

4. Legal Bases for Processing

We rely upon the following lawful bases for processing your personal data:

– Consent: We process your data where you have given explicit consent, such as opting into newsletters or accepting cookies.
– Contractual Necessity: We process data required for the performance of a contract, including fulfilling orders and maintaining user accounts.
– Legal Obligation: We process data to comply with applicable laws, such as financial regulations or consumer rights legislation.
– Legitimate Interests: We process data necessary for the pursuit of our legitimate interests, such as improving the website experience, detecting fraudulent activity, or marketing similar products and services.

5. Your Rights

Under GDPR, CCPA, and other data protection regulations, you may exercise the following rights in relation to your personal data:

– Right of Access: You have the right to request a copy of the personal data we hold about you.
– Right to Rectification: You can request correction of any inaccurate or incomplete data.
– Right to Erasure: You are entitled to request deletion of your data under certain conditions.
– Right to Restriction: You may request the restriction of processing where data is in dispute or being verified.
– Right to Data Portability: You have the right to obtain and reuse your personal data across different services in a machine-readable format.
– Right to Object: Where we rely on legitimate interests or perform direct marketing, you have the right to object to such processing.
– Right to Non-Discrimination (CCPA): Exercising your privacy rights will not result in any discriminatory treatment.

To exercise any of these rights, please contact us at [email protected].

6. Security Measures

We implement a range of technical and organizational safeguards to secure your data, including but not limited to:

– Encryption of data both in transit and at rest.
– Secure access controls and user authentication protocols.
– Regular data backups and business continuity procedures.
– Ongoing staff training on secure data handling and privacy compliance.
– Intrusion detection systems and vulnerability scanning.

7. International Transfers

In cases where personal data is transferred outside of the European Economic Area (EEA) or similar jurisdictions, we ensure appropriate safeguards are in place, including:

– Standard contractual clauses approved by the European Commission.
– Transfers to certified organizations under recognized frameworks, such as the EU-U.S. Data Privacy Framework (where applicable).
– Additional technical and contractual measures to ensure equivalent protection of personal data.

8. Data Retention

We retain personal data only for as long as necessary for the purposes outlined in this policy:

– Account Data: Retained until the user requests deletion or 2 years of inactivity.
– Transaction Data: Retained for up to 7 years in compliance with tax and accounting obligations.
– Communication and Support Data: Typically retained for up to 3 years to manage customer relationships.
– Technical and Usage Data: Retained for up to 26 months for analytics and performance optimization.
– Marketing Preferences: Retained until consent is withdrawn.

Upon expiration of the relevant retention period, your data will be securely deleted or anonymized.

9. Cookie Policy

mytheatreandfilm.com uses cookies and similar technologies to enhance functionality, personalize content, and measure website performance. Categories include:

– Essential Cookies: Necessary to navigate the website and use core features like user authentication and shopping cart functionality.
– Functional Cookies: Support user preferences, language settings, and user interface enhancements.
– Analytics Cookies: Measure usage trends, visitor behavior, and user engagement through tools such as Google Analytics.
– Performance Cookies: Improve website speed, responsiveness, and troubleshooting mechanisms.

10. Cookie Management and Compliance

In compliance with GDPR and CCPA, we provide clear information about cookies and obtain your consent before setting non-essential cookies. You may manage or revoke your cookie preferences at any time through:

– Our Cookie Consent Banner at initial visit.
– Your browser settings to block or delete cookies.
– Do Not Track (DNT) settings respected where applicable.

Additional instructions for managing cookies are available in our Cookie Preferences page (accessible via the website footer).

11. Special Protections for Children Under 13

Our website is not directed toward children under the age of 13. We do not knowingly collect or process personal data from users under this age. If we become aware that we have inadvertently collected such data, we will take prompt steps to delete it. Parents or guardians who believe we may have collected data from or about a child under 13 should contact us at [email protected].

12. Policy Updates and Notifications

We reserve the right to update this Privacy Policy to reflect changes in our practices, legal obligations, or technological enhancements. Any material changes will be communicated via notices on mytheatreandfilm.com or directly via email when applicable. Users are encouraged to review this policy periodically to stay informed about how we protect their information.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you may contact us at:

Email: [email protected]

We are committed to ensuring full compliance with applicable data protection regulations and maintaining your trust through transparent and secure data practices.